Database Maintenance
Apr 14, 20:12 CDTCompleted - The scheduled maintenance has been completed.Apr 14, 20:01 CDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 14,...
View ArticleNetwork Call Failures
Oct 19, 15:40 CDTResolved - This incident has been resolved.Oct 19, 11:26 CDTMonitoring - A fix has been implemented and we are monitoring the results.Oct 19, 11:24 CDTIdentified - The issue has been...
View ArticleAndroid Operator App Not Loading
Apr 29, 11:11 CDTResolved - Our provider has confirmed that the issue is resolved.Apr 29, 11:11 CDTMonitoring - We have implemented a fix in our Android apps to prevent crashing and are monitoring our...
View ArticleSlow Response Times across Platform
May 17, 10:22 CDTResolved - We are still looking into the underlying issues, but the response times have returned to normal.May 17, 09:51 CDTInvestigating - We are currently investigating this issue.
View ArticlePlatform Maintenance
Jun 14, 15:45 CDTCompleted - The scheduled maintenance has been completed.Jun 14, 15:39 CDTVerifying - Verification is currently underway for the maintenance items.Jun 14, 15:00 CDTIn progress -...
View ArticleDatabase Maintenance
Jul 4, 09:40 CDTCompleted - The database maintenance was completed a little after 4 AM Central. All systems are operational now.Jul 4, 03:00 CDTIn progress - Scheduled maintenance is currently in...
View ArticleDatabase Maintenance
Jul 13, 23:00 CDTCompleted - The scheduled maintenance has been completed.Jul 13, 22:39 CDTVerifying - Verification is currently underway for the maintenance items.Jul 13, 22:38 CDTUpdate - Scheduled...
View ArticlePayment Processing Issue
Jul 15, 09:14 CDTResolved - Our payment processor identified the issue as a downstream problem with a particular bank.Jul 14, 19:22 CDTMonitoring - We will continue monitoring and await updates from...
View ArticleDatabase Maintenance
Aug 10, 16:01 CDTCompleted - The scheduled maintenance has been completed.Aug 10, 16:00 CDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 9,...
View ArticleAndroid Login Issue
Sep 13, 22:07 CDTResolved - This incident has been resolved.Sep 13, 21:52 CDTMonitoring - A fix has been implemented and we are monitoring the results.Sep 13, 19:33 CDTIdentified - We have identified...
View ArticleDatabase Cache Maintenance
Oct 2, 20:00 CDTCompleted - The scheduled maintenance has been completed.Oct 2, 19:00 CDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 26, 15:01...
View ArticleDatabase Maintenance
Nov 3, 21:51 CDTCompleted - The scheduled maintenance has been completed.Nov 3, 21:30 CDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 2, 12:11...
View ArticlePossible Platform Slowdowns
Nov 16, 22:08 CSTResolved - This incident has been resolved.Nov 16, 21:06 CSTMonitoring - A fix has been implemented and we are monitoring the results.Nov 16, 20:21 CSTInvestigating - We have...
View ArticlePlatform Offline for Maintenance
Dec 13, 22:50 CSTCompleted - The scheduled maintenance has been completed.Dec 13, 22:47 CSTVerifying - Verification is currently underway for the maintenance items.Dec 13, 21:30 CSTIn progress -...
View ArticlePlatform Optimizations
Dec 7, 20:10 CSTCompleted - The scheduled maintenance has been completed.Dec 7, 20:01 CSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 5, 13:14...
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